Joondalup City Football Club Website
 
 

JCFC Refund Policy


1. Withdrawal due to JCFC not being able to offer you a place.

If JCFC is unable to provide you with a place in one of our teams you will be refunded in full as soon as possible.

2. Withdrawal requested by player after a registration has been received and paid but prior to the start of the season.

If you have registered and paid but then decide to withdraw your membership prior to the start of the season you will need to follow the following process:

  • Log back on to the MyFootball Club using the FFA login and password that you used to register https://live.myfootballclub.com.au/
  • Once you are in your profile, click on the box that says "de-register" and select your reason for cancelling your registration
  • Send an email to our Registrar on registrar@jcfc.com.au to notify us that you have de-registered and provide your bank information so we can refund you any amounts that may be due to you. The club will deduct an administration fee of $25.00 and any non-refundable deposits or charges for kit or equipment that you may have already received.

3. Withdrawal requested by player after the season has commenced

If you have registered and paid but wish to withdraw your membership after the football fixtures have commenced you will need to follow the following process:

  • Log back on to the MyFootball Club website that you used to register.
  • Once you are in your profile, click on the box that says "de-register" and select your reason for cancelling your registration.
  • Send an email to our Registrar on registrar@jcfc.com.au to notify us that you have de-registered.
  • Once the season has commenced, the Football West and FFA fee paid (typically $60 to $160, depending on age group) is non-refundable and therefore cannot be passed on. If you register at another club during the same season you should not be charged these fees.
  • JCFC fee component will not be refunded once a player has played in any Football West fixture (refer to Option 4 for exceptions).

4. Refunds due to injury or exceptional circumstances.

Long term injuries or personal circumstances (beyond a player's control) may prevent players from making use of their membership through the complete season. JCFC may at its discretion offer a reduction or partial refund, but only where the player loses significant time out during the season (ie. half the season (typically 8 to 10 weeks out of the normal 18 to 20).

FFA and FW fees and any other costs already incurred by the club will be deducted from the fees.

The player or parent requesting a refund should submit an email to registrar@jcfc.com.au, detailing the player FFA number and full reasons for requesting a refund, and in the case of an injury a medical certificate must be supplied.

The committee will consider the refund at a general meeting and will advise the applicant in writing of the outcome of the application.

REFUNDS AFTER 30 JUNE

No refunds are available after 30th June.